Maggie Valley Fire & Rescue (MVF&R) has been providing the community with excellent fire protection since 1959. The agency, officially classified as a volunteer fire department, provides twenty-four hour fire coverage. Services offered by Maggie Valley Fire & Rescue include fire, medical, rescue and hazardous material assistance. The Agency is certified as a Medium Level Rescue Agency.
Mission Statement
To respond and serve the needs of our community in the protection of life, property, and the environment from the effects of fires, medical emergencies, and hazards with professionalism and pride. Always determined to deliver quality fire and rescue services with the highest level of integrity, commitment, teamwork and community engagement.
Insurance Ratings:
Insurance Rating 4/10
Insurance Rating 4/9E
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Website Accessibility Policy
Maggie Valley Fire and Rescue is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Maggie Valley Fire and Rescue
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Maggie Valley Fire and Rescue has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Maggie Valley Fire and Rescue regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
